Professional management for residential blocks of flats and apartment buildings
Block management is where a property manager (or 'managing agent') cares for the communal areas (both inside and outside) of residential blocks of flats or apartment buildings on behalf of a landlord, developer, Resident Management Company (RMC), or Right to Manage Company (RTM).
There are a few different terms for block management in the residential property management industry. You may sometimes hear it referred to as 'flat management', 'estate management', or 'leasehold management'.
Successfully managing a block of flats requires a professional and dedicated approach to residential property management. It also calls for a good working knowledge of a broad range of practices, such as landlord and tenant law, facilities management, health and safety regulations and building safety, to name just a few.
From overseeing the maintenance of the building and managing the service charge budget and accounts, to ensuring compliance with all management and legal obligations, it can be time consuming. A dedicated residential block management company can help lighten the load and keep everything running smoothly.
If you're looking for a professional and reliable block management company, look no further. Our services include:
We bring professional expertise to all aspects of residential property management
Regular site visits and performance assessments to ensure your building is well-maintained and managed efficiently.
Comprehensive health and safety management, fire risk assessments, and asset compliance to keep residents safe.
Managing repairs, routine maintenance and major works with our network of specialist suppliers.
Issuing service charge budgets, collecting payments, and maintaining interest-bearing client accounts under statutory trust.
Common questions about our block management services
Block management is where a property manager (or 'managing agent') cares for the communal areas (both inside and outside) of residential blocks of flats or apartment buildings on behalf of a landlord, developer, Resident Management Company (RMC), or Right to Manage Company (RTM). There are a few different terms for block management in the residential property management industry. You may sometimes hear it referred to as 'flat management', 'estate management', or 'leasehold management'.
Successfully managing a block of flats requires a professional and dedicated approach to residential property management. It also calls for a good working knowledge of a broad range of practices, such as landlord and tenant law, facilities management, health and safety regulations and building safety, to name just a few. From overseeing the maintenance of the building and managing the service charge budget and accounts, to ensuring compliance with all management and legal obligations, it can be time consuming. A dedicated residential block management company can help lighten the load and keep everything running smoothly.
Our services include conducting regular site visits and assessing performance, ensuring health and safety, fire risk assessment and asset compliance, issuing service charge budgets and accounts, collecting and processing service charge payments, managing repairs, maintenance and major works, working with our national network of specialist suppliers, providing out of hours emergency support, managing on site teams, ensuring appropriate insurance is in place, providing financial, maintenance and management information via My Home (our online customer portal), and maintaining interest bearing client bank accounts held under statutory trust.
We maintain quality through regular property inspections, transparent reporting, employing qualified property managers, working with vetted contractors, continuous staff training, and collecting resident feedback. Our dedicated account managers ensure consistent communication and oversight.
Our financial management approach includes preparing annual service charge budgets, transparent reporting, efficient collection processes, rigorous expenditure control, maintaining reserve funds for future works, and regular financial reviews. We also provide detailed annual statements and ensure compliance with all financial regulations.
Have more questions about our block management services?
Contact our team for more informationOur team of residential property management experts can help lighten your load and keep everything running smoothly.
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